TSR v8 FAQ
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Apr 17, 2013
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1. Where are my Kudos!??
Kudos are being replaced with our new Awards system. While it is not yet functional, it will be soon, and we know you're going to love it. If you earned enough Kudos for Free days, _you can still use them_ but you need to do it within the next three weeks or they will expire. (To use them go to http://oldsite.thesimsresource.com) If you were using Kudos for minisite perks, they are no longer needed. Now everyone has their own profile page!
2. A profile page?
Yes, now everyone has one. To access your page, make sure you are logged in, and click the 'My Profile' link in the top left corner of the TSR page.
3. Can I customize my profile page?
To some extent, yes. You can add a banner image, post in your blog, fill in your 'About Me' profile and feature your creations (if you have any). There are plans to make a few tweaks in the future, such as letting users decide what content to display, but the main focus for the coders right now is bug fixes, so that will have to wait.
4. How do I customize my profile page?
Once you are logged in, you can hover your mouse over your username in the top left and see the menu of actions available. Click on "My Account" and you should see areas for personal information, updating your blog, uploading a banner image, etc.
5. How do I download?
If you are not a subscriber, you will need to click on the Name of the Download located under the preview image. It will open the Details page where you should see the download button under the image. This is just like it was in v7 where you had to click the 'Show Details' link, except now you're clicking on the name itself. If you are a subscriber, you can click the preview image, which will open a Quick View popup with a download button.
6. I'm on an Featured Artist's minisite and I can't find the downloads...
Across the top of the page you will see a row of links. It should have the artist's name followed by Downloads then Studio then the envelope for private messages and so on... click on the word Downloads, choose the game if necessary and then you will see all of the downloads by that artist.
7. How do I sort the downloads?
When you access a page listing several downloads, you should see a Toggle Filters button on the left. Click that button to open up the filters menu.
8. I think I found a bug, what should I do?
Report anything that isn't working by either opening a ticket in our support system, or by posting it here on the forums - http://forums.thesimsresource.com/index.php?/forum/221-tsr-version-8-public-beta/ You can also leave comments or suggestions on the forums.
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57 Comment(s) posted so far
#48 On Apr 15, 2012 Rolfy wrote:
The link to the forums is not working?? I get this error:
Warning: mysqli_query() [function.mysqli-query]: (HY000/1194): Table 'members' is marked as crashed and should be repaired in /home/thesimsr/public_html/ips_kernel/classDbMysqliClient.php on line 256
SQL Error
#49 On Apr 15, 2012 raarchel wrote:
I also have used my kudos to purchase a subscription day, but like the other users I cannot download any of the content
Very disappointed
#50 On Apr 17, 2012 CougarMadcat wrote:
I have been saving my kudos for a long time but now cannot even get in to use them. The link goes to a page that sends you to a subscriber page now.
#51 On Apr 17, 2012 thesorceress wrote:
The oldsite version gives me the "moving to the cloud" page so i can't even get to my Kudos. Please help.
#52 On Apr 20, 2012 zhuria wrote:
Been saving kudos for years and now I can't even use them as I don't have quite enough for a subscription day
Not liking this change.
#53 On May 5, 2012 oldmember_moi_je_jeux wrote:
how do i use the download basket with v8
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#55 On Jun 8, 2012 supermario wrote:
When I download things, some get saved into Sims and some don't.. help!
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