Downtime *update
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What happened?
Due to the power outages in The United States Area, TSR's cloud server was down on June 30. When the server came back live, it turned out the database was damaged and needed to be replaced by a back-up from early in the morning of June 29.Unfortunately this has caused many problems on the site.
Subscriptions
Subscribers that started a subscription or have done a payment on June 29 are not working right away and need to be activated manually. New subscriptions will be activated as soon as possible. Subscribers have already received 2 extra days on their running subscriptions. For subscriptions that were running out this weekend, TSR has added a whole week, so they will be able to use their last download days also at the next weekend.
Update: Most subscriptions have been activated now. If you started a subscription or had a renewal on 29/30 june and it's not been activated yet, please contact support about this, and include the transaction ID that you can find on your Paypal receipt and the email address you have used for your paypal transaction.
Submissions
Creations, stories and screenshots uploaded on June 29th are lost. If you have submitted something on TSR on that day, please check if anything you uploaded is still there. If not you will have to re-submit your creation. All download counts for Friday are unfortunately lost. Comments posted on creations and in guestbooks on June 29th are also gone.
Support issues
Support issues and submission messages sent on the 29th are also gone.Please send a new support issue/submission message if you have sent in an issue on June 29th and it still needs to be resolved.
Update: Due to the changing of the database, we have not received any support issues that were send in by email the past days (untill July 3rd, 11 pm Western European time). Please send in a new support issue if you have sent in an issue by mail and it still needs to be resolved.
If you have created a new account on June 29th, your account will be gone and you will have to sign up again for a new account if you want to log in on TSR.
If you have downloaded CC on June 29th, you will not see those downloads in your download history.
We are sorry for any inconvenience this has caused and thank you for your patience.
Add a Comment
Note: Please report any offensive comments so we can remove them. Use of bad language, unsuitable links or flaming will result in deletion of your account - regardless of your membership status.
31 Comment(s) posted so far
#22 On Jul 3, 2012 Lisarose10 wrote:
Hi, I can send it again, although at this point, I've sent about 6 emails to that address in the past two days.
Lisa
#23 On Jul 3, 2012 AnoeskaB wrote:
We've received your support issue now, and your subscription has been activated
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#28 On Aug 13, 2012 wrote:
Hello,everybody,the good shoping place,offer fashion goods and nfl jerseys throwback
classic,the new season was coming soon, click in. buy something with your and your family!
===== http://www.clothingshoeschina.org ====
Air jordan(1-24)shoes $33
UGG BOOT $50
Nike s h o x(R4,NZ,OZ,TL1,TL2,TL3) $33
Handbags(Coach lv fendi d&g) $33
Tshirts (Polo ,ed hardy,lacoste) $16
Jean(True Religion,ed hardy,coogi) $30
Sunglasses(Oakey,coach,gucci,Armaini) $12
New era cap $9
Bikini (Ed hardy,polo) $18
FREE SHIPPING
Accept PayPal Payment!
http://www.clothingshoeschina.org
Cheap Jordan Shoes,Discount Gucci Shoes,Replica NFL Jerseys,
Discount Designer Handbags,Wholesale Hollister Clothing
Louis Vuitton Clothing From China!
A friendship founded on business is better than business founded on friendship. Thanks!
#29 On Aug 21, 2012 wrote:
Hello,everybody,the good shoping place,offer fashion goods and nfl jerseys throwback
classic,the new season was coming soon, click in. buy something with your and your family!
===== http://www.clothingshoeschina.org ====
Air jordan(1-24)shoes $33
UGG BOOT $50
Nike s h o x(R4,NZ,OZ,TL1,TL2,TL3) $33
Handbags(Coach lv fendi d&g) $33
Tshirts (Polo ,ed hardy,lacoste) $16
Jean(True Religion,ed hardy,coogi) $30
Sunglasses(Oakey,coach,gucci,Armaini) $12
New era cap $9
Bikini (Ed hardy,polo) $18
FREE SHIPPING
Accept PayPal Payment!
http://www.clothingshoeschina.org
Cheap Jordan Shoes,Discount Gucci Shoes,Replica NFL Jerseys,
Discount Designer Handbags,Wholesale Hollister Clothing
Louis Vuitton Clothing From China!
A friendship founded on business is better than business founded on friendship. Thanks!
#30 On Aug 25, 2012 jiujie798 wrote:
Hello,everybody,the good shoping place,offer fashion goods and nfl jerseys throwback
classic,the new season was coming soon, click in. buy something with your and your family!
===== http://www.clothingshoeschina.org ====
Air jordan(1-24)shoes $33
UGG BOOT $50
Nike s h o x(R4,NZ,OZ,TL1,TL2,TL3) $33
Handbags(Coach lv fendi d&g) $33
Tshirts (Polo ,ed hardy,lacoste) $16
Jean(True Religion,ed hardy,coogi) $30
Sunglasses(Oakey,coach,gucci,Armaini) $12
New era cap $9
Bikini (Ed hardy,polo) $18
FREE SHIPPING
Accept PayPal Payment!
http://www.clothingshoeschina.org
Cheap Jordan Shoes,Discount Gucci Shoes,Replica NFL Jerseys,
Discount Designer Handbags,Wholesale Hollister Clothing
Louis Vuitton Clothing From China!
A friendship founded on business is better than business founded on friendship. Thanks!
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