Downtime - Creditcard Payments on June 29th
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Due to the site problems caused by the power outages, all transaction information on the TSR accounts from credit card payments done on June 29th have unfortunately been lost. This means that the subscription days that have been added on the 29th, are no longer there.
After some investigation, it turned out not to be possible to link the payments again to the right TSR accounts.
All credit card payments (not the ones done through Paypal) done between 2012-06-29 04:00 and 2012-06-30 04:00 GMT have been refunded.
If you have done a credit card payment on that day, please start a new order in our Shop to activate a subscription on TSR.
We are sorry for the inconvenience and thank you for your patience in this matter.
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12 Comment(s) posted so far
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