File server problems fixed


The problems with downloading which some of our subscribers experienced during the weekend, and which was caused by a faulty file server, has been fixed. Our subscribers have been credited with 3 days to compensate for this problem. We are very sorry for any inconvenience caused by this problem.


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36 Comment(s) so far


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#27LindaDCJun 13, 2008

I am still experiencing problems when I attempt to download many items. Is anybody else?

#28TabbyLouJun 13, 2008

Yep, problem started for this weekend now. Hope someone is reading these.

#29MedoraJun 14, 2008

I had only 2 days left and then I could not DL a thing! I kept getting file not found message and a strange page....I have not seen a 3 day *credit* either....

#30only1smurfetteJun 14, 2008

Hi there. Yes, I am also experiencing problems with your website. I am unable to download any images. Please help an addict get her fix! Thanks! Kim

#31nascarfan65202Jun 15, 2008

Hello, Looks like your server isn't working correctly yet! Haven't been able to download any files yet. Thanks for normally an excellent site. I know you'll find the problem and correctly ASAP.

#32TabbyLouJun 17, 2008

Yep, not working again for some items. Please fix ASAP. Thanks

#33sailfindragonJun 17, 2008

Not working for my second gothic bedroom recolour set. It is telling me that the zip file is missing.

Debs.

#34msmegaramJun 18, 2008

Hi,
The down loads are not working again, The down load button says it's initiated but the down load box doesn't appear. Been like this for days. \:\(

#35ElutJun 20, 2008

I´ve got the same problem, started today.\:\(

#36melvsJun 20, 2008

yes me too, and that is the second time for me it happens in the last week...so it's not fix or it is having the same problem again.

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