You can start a support issue by sending a mail to firstname.lastname@example.org.
Please take a look here for common issues:
Report itemon that specific creation.
Our general Helpcenter page might also give info on other common issues: http://thesimsresource.com/helpcenter/posts/category/helpcenter.
The Sims Resource is fully owned and operated by:
Ibibi HB, Generatorhallen, 826 30 Söderhamn, Sweden
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